Services
Three services, each with
a clear scope and a fixed fee.
Pendora offers three ways to engage — from an introductory site assessment to a full documentation package and on-site coordination. Each is priced transparently and defined precisely.
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The methodology behind each service
Every Pendora engagement begins with the same principle: the building is read before anything is proposed. That means time on-site, attentive looking, and a note-taking discipline that produces a reliable record rather than an impression.
The three services are designed to be used independently or in sequence. An owner who wants to understand their shophouse before deciding on works can commission the assessment alone. An owner ready to document a full interior scope can move directly to the documentation package. An owner who has drawings in hand and wants a professional presence on-site can engage the coordination service independently.
Fees are fixed and published. There are no retainer arrangements or monthly commitments. Each service is a defined piece of work with a clear output.
Site visit and note-taking
A methodical on-site engagement, working through the property room by room, element by element.
Written assessment or documentation
A document the owner can use, share, and archive — not a verbal summary or a presentation deck.
Coordination if required
Where works proceed, on-site coordination with specialist trades, documented weekly.
Service 01
Heritage Assessment and Conversation
A focused on-site engagement that reviews a heritage shophouse as it currently stands and produces a written assessment of original elements — tilework, joinery, plasterwork, air wells, and stair detailing — along with a short note on what is generally feasible to keep and what is not.
- Single on-site visit, one to three hours depending on property size
- Written report documenting all identified original elements
- Feasibility notes on keeping, restoring, or setting aside each element
- Delivered within ten working days of the site visit
Fee
RM 580
Best for owners beginning to think about their shophouse, or those who need a professional record before making decisions about works.
Service 02
Detailed Heritage Interior Documentation
Full documentation for a heritage shophouse interior: layout, joinery, lighting, finishes, restoration scope, and 3D views. The package distinguishes carefully between original elements to keep, areas to restore, and zones where contemporary intervention is appropriate. Two revision rounds are included.
- Measured layout drawings of full interior
- Joinery, lighting, and finishes specification
- 3D spatial views for owner and trades
- Restoration scope document distinguishing original from contemporary zones
- Two owner review and revision rounds
Fee
RM 4,250
Best for owners with a clear intent to undertake works who need a complete set of drawings and specifications to brief contractors.
Service 03
On-Site Coordination with Specialist Trades
On-site coordination during works, with attention to specialist trades — tile restorers, joinery repair specialists, plasterers. Includes weekly site walks and a written progress log. Suitable for owners committed to a careful, multi-trade restoration who want a calm professional point of contact through the build.
- Weekly site walks for the duration of the works
- Written progress log issued after each visit
- Direct liaison with tile restorers, plasterers, joinery repair trades
- Single point of contact for owner throughout the build
- Fee covers the coordination period, not post-completion
Fee
RM 3,150
Best for owners with an existing set of drawings and a defined scope who want Pendora on-site throughout the works.
Choosing the right service
What each service includes
| Feature | Assessment RM 580 |
Documentation RM 4,250 |
Coordination RM 3,150 |
|---|---|---|---|
| On-site visit | weekly | ||
| Written assessment report | — | ||
| Measured layout drawings | — | — | |
| 3D spatial views | — | — | |
| Finishes specification | — | — | |
| Revision rounds | — | 2 rounds | — |
| Trade liaison and coordination | — | — | |
| Written progress log | — | — |
Standards
How every Pendora service is conducted
Owner confidentiality
Property details, photographs, and plans are not shared beyond the immediate project without owner agreement.
No referral arrangements
Pendora receives no commissions from contractors or suppliers. Recommendations reflect what the building needs.
Written deliverables always
Every service produces a document the owner keeps. No verbal-only conclusions.
Heritage zone compliance
Designs are developed with awareness of the conditions relevant to the George Town UNESCO buffer zone.
Realistic timelines
Timelines are set to match the actual complexity of each engagement, with changes communicated in advance.
Scope stated clearly
Where a project requires a registered architect or engineer, that is said plainly and early — not discovered mid-project.
Pricing
Fixed fees, no surprises
Assessment
RM 580
per property
- Single on-site visit
- Written assessment report
- Feasibility notes
Documentation
RM 4,250
per property
- Layout drawings
- 3D views and finishes spec
- Restoration scope document
- Two revision rounds
Coordination
RM 3,150
per project
- Weekly site walks
- Written progress log
- Specialist trade liaison
Get started
Not sure which service fits your situation?
Pendora is happy to discuss your property and help you identify the most appropriate starting point — with no pressure to commit to a larger scope than you need.
Begin an Enquiry